Post corona virus dental business success depends on strong leadership.
Your leadership style and actions towards your team are the most critical strategy right now.
If you don't want to be in your practice, display negativity towards your team and patients and or feel trapped and depressed then you have no hope of positively resurrecting your practice in any shape or form.
If you can't step up to being the leader that your team and practice demand then you should rethink your options to continue owning, operating your dental practice.
Or call us for help and support.
Here are some key processes to start working through so that your leadership makes the positive impact that it needs to:
Choose to Lead
- Firstly, the most important characteristic of a leader is the decision to become a leader.
- You must want to provide others with vision, direct the course of future events and inspire others to success
- Leadership requires you to take charge.
- Successful leaders choose to lead.
Be the person others choose to follow
- People must feel confident in the direction in which the leader is headed
- Must be accountable and trustworthy
- Leaders take responsibility to analyse the problem- doesn’t look for people to blame
- Team members need to believe that they will be recognized and rewarded for their contribution
- Leaders must help team members answer- ‘what’s in it for me’
- Leaders communicate not just the overall direction but any information team members need to successfully and skill fully carry out their responsibilities
Provide vision for the future
- The very essence of leadership is that you have a vision and that this is clearly communicated to your team
- Vision is not just the words ‘ A Caring Positive Experience’ we must live this everyday
- Clearly set organisational direction and purpose
- Inspire loyalty and caring though the involvement of all team members
- Display the unique strength, culture, values, belief and direction of your practice
- Inspire enthusiasm, belief, commitment and excitement in team members
- Help team members believe that they are part of the something bigger than themselves and their daily work
- Regularly communicate and share the vision
- Challenge people to outdo themselves, to stretch, to reach
- Passion, purpose, listening and meaning make a leader inspirational
- Plus have the ability to communicate that passion, purpose and meaning
- Listen to your team members
- Allow the ideas and thoughts of your team to help form the vision and mission, goals and action plan
- Team members will be more supportive if they are part of being involved in the direction of the practice
- People need to feel included
- You must be authentic and trustworthy
- Share the rewards
Make People Feel Important and Appreciated
- A leader makes every team member feel important and valued
- Pay attention to people using common courtesy
- Listen to what you team members’ have to say - giving them your full attention
- Use powerful, positive language in your interaction with others
- Put praise in writing
- Keep your commitments
- Give public credit for contribution
Live Your Values. Behave Ethically
- Your leadership ethics and should be visible because you live them in your actions everyday
- Must be proven to be trustworthy
Set the Pace Through Your Expectations and Example
- Actions do speak louder than words
Establish an Environment of Continuous Improvement
- Team members will thrive when they are given opportunities to learn and grow with you and your practice
Provide Opportunities for people to grow, both personally and professionally
- Establish regular team learning sessions; programs to develop skills
- There are many good quality online programs available that would be a great starting point
Act with passion
- No matter how you are feeling, your team must see a calm, in control, positive leader working with them every day